We accept CREDIT and DEBIT CARD payments and PAYPAL. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction into your own currency. All payments are made with a payment service provider - no payment details are handled by Avid. You select your payment method on SagePay and then either proceed on SagePay or are taken to PayPal if that is what you have selected. On successful completion of your payment (including completing 3D-Secure if not using PayPal), you are automatically sent a confirmation email by us as well as the payment provider, and are returned to our website to view/print your receipt.
We accept Visa, Mastercard, Visa Electron, and Maestro. Payment is taken on the SagePay website, and is totally secure, with your details not seen by any human being, not even ourselves.
If you fail to supply a correctly typed and valid email address, or your isp or your software rejects our emails as spam, you will obviously not be able to receive the emails that we send. If you have any problem arising from the order confirmation, please do not hesitate to contact us.
Our email to you confirming receipt of order is followed by an email confirming despatch. If you do not receive these emails you should contact us; though it may be that you had typed your email address incorrectly, it may be because of some glitch on PayPal or SagePay which meant that we did not receive notification of your successful payment, though this is very rare. Unless you contact us we may not realise the situation.